International business class (Discussion Board) Assignment - 4

International business class (Discussion Board) - Assignment Example Thus a country achieves a more competitive advantage from manufacturing better products due to high competition. Related and supporting industries also play a role in determining the competitiveness of an economy. These supporting industry help set the price point by lowering costs of production so that the goods produced are of attractive buying prices hence ensuring survival in the market. Firm strategy, structure and rivalry are the last but not least of the factors. The strategies adopted by a firm help it seek and maximize opportunities. Strategic alliances help a firm to be more competitive and dominate a market sector. Rivalry is what breeds competition and this is very important if the products in the market are to be of great quality. In response to answer 1 given, this answer falls short of detailing the individual factors and how they affect competitiveness in individual capacities. The answer is very general. It also speaks of technology as the only factor that influences production. This is not a fair assessment since there are more factors that affect competitiveness and production of a firm other than technology. Demand should have been mentioned as part of what constitutes factors that influence national

DQ Assignment Example | Topics and Well Written Essays - 500 words - 2

DQ - Assignment Example This may lead to heated arguments and losing temper. It is also good practice to engage the client in the solution, by asking them their suggestions. The other key objective is to listen keenly, internalize the complaint, and, take time to understand before responding. These techniques help avoid taking issues as personal attacks. Feedback meetings with clients need to be well organized so as to maximize the outcome, while avoiding ambiguity. It is important when planning, to have in mind, which areas to collect feedback, what is to be addressed in the meeting, what the possible client reactions are, and, how to manage the reactions. It is advisable to devise a plan to be followed in the manner in which to engage the client. It is also important to schedule the meeting in an environment that is suitable to the client. On the material day, it is good to start by engaging the client on more general issues, before narrowing down to specifics. The client should be given ample time to express themselves without interjections, and, their complements, or complains well recorded. It is also good practice to respond to those issues that can be addressed on the spot, while committing to respond to the other, and make necessary adjustments soonest applicable. Self expression is an important tool to earn and maintain customer confidence. One way of doing this is to ensure that one is well informed about the company history, policies, products, services, and, future plans. This helps one to be articulate when handling the customers. When talking to clients, it is good to make prior preparations, to avoid rushing over issues. One should also talk naturally, avoiding reading lengthy documents. Eye contact should also be maintained, while avoiding distructive behavior. It is also good to explain using good examples where appropriate. While responding to client concerns, one should portray good understanding of the issues, and, when not sure